Hello. I just renewed my subscription but i'm still getting a 'subscription invalid or expired' message while applying the latest update. Can you please help?

zordraxguy
Hello, please make sure you entered your details correctly, to the correct fields. If it still does not work, please send me a screenshot of your LiveUpdate Subscription tab to amikit@gmail.com and I will check it for you.

Jan

I have PayPal receipt but not a customer ID number

...Dan

Bullwinkle55

Hi, which product do you mean exactly?

AmiKit X , Apparently needed for promo code to update to 12.

Upgraded to 12 now. Thanks Jan

Bullwinkle55

Hi AmiKit,I recently purchased your software but have lost my email with my customer Id on,so i cant upgrade my software.Please can you send me the email again please to my address

Ive somehow managed to not get an email from you with the purchase info (cust ID and such) it isnt such a far flung idea that i typed my email in wrong!! although seeing as the support forum email went into my spam folder i think ive got an idea whats happened !! - can i resolve this somehow (i do have the purchase shown on my bank statement).

Hello! Please send me an email to amikit@gmail.com

I was entering my info in reverse sorry I would have just deleted my previous message but it wouldn't let me just delete the message.